PRIVACY NOTICE
The purpose of this Privacy Notice is to give you a clear explanation about how Catcott Garage LTD T/A Somerset Trimmers uses the personal information we collect from you.
How we manage your personal information
Your personal information will be processed in accordance with the principle of Data Protection Law. This means it will be:
Processed lawfully, fairly and in a transparent manner
Collected for specified, explicit and legitimate purposes
Adequate, relevant and limited to what is necessary
Accurate and when necessary kept up to date
Kept in a form which permits identification for no longer than necessary for the purposes for which it was processed.
Why we collect and store personal information
Catcott Garage Ltd T/A Somerset Trimmers needs to collect, process and store personal information about you so we can provide you with the services you have requested such as Number Plates, repair servicing to your vehicle or item>
Our legal basis for holding your personal information is performance of a contract.
We will only bask for personal information that’s needed to help us do this and to enable us to tailor our services offering. We will not collect more information than is needed to provide you with the service you require.
How we collect personal information about you.
It is most likely that you will provide personal information verbally when booking in your vehicle, item or when we discuss the work you need.
It may be that you provide us with details of your bank account in making payments to us.
We are committed to keeping your personal details up to date, and we encourage you to inform us about ang changes needed to make sure your details are accurate.
How we protect your information
We have strict security procedures covering the storage of your information to prevent unauthorised access and to comply with the terms of Data Protection Law .
Information we may hold about you and how we use it
The information we hold on our records concerns our relationship with you.
For example.
Name and address and contact details – so we can communicate with you and keep you informed about work on your vehicle.
Vehicle information such as your Vehicle Registration or vehicle identification number (VIN) – so can order parts for your vehicle.
Financial records – we can keep records about amount of money you have paid us; any amount(s)
outstanding and associated recovery action.
Your image – we may capture your image on our surveillance systems when you visit us.
Sharing personal Information
Where necessary or required, we may share some personal data as follows:
DVLA – a statutory requirement for example to issue number plates,
Third party service providers- when they provide specialist technical services on our behalf.
Local authorities and government departments-as necessary for administering justice, or for exercising statutory, governmental, or public functions.
The Police and other relevant authorities – in relation to the prevention or detection of crime and fraud: the apprehension or prosecution of offenders and the assessment or collection of tax or duty.
How long information is kept for
Your information is retained to comply with financial accounting requirements currently seven years. After this time it is securely destroyed.